Why do I need a tent?
When hosting an outdoor party, it's crucial to consider weather conditions. It is not just about having backup plan in case of rain, you will want to think about excessive heat. Renting tents, canopies, or gazebos can provide shade and protection as well as help create the base to layer in your ambience and decor.
When do you deliver & set up events?
We typically deliver and install on Thursdays or Fridays (between 7am to 7pm) and return to take down the event the following Monday or Tuesday. We do our best to accommodate your requests for delivery/breakdown times, but we cannot confirm our estimated delivery dates and times until the weekend preceding the event.
For example we cannot go from Southborough to Holliston, back to Southborough and then to Natick, so we wait until our schedule solidifies to confirm times.
How long does a typical event setup take?
Setups generally take 60-90 minutes but can very depending on event size, weather conditions, etc. We do our best to move fast and efficiently and ask that you have the area for the tent and equipment free and clear and ready for installation.
Do I have to be home for setup?
Nope! You can snap a picture from your phone of the desired location and email it to us, or leave markers (patio chairs, etc) showing us where the tent should be, or simply let us know during the booking process. We have done plenty of tent installations and have the experience and common-sense to make the the right call.
Do I have to be home for take down and removal?
You do not need to be home for breakdowns. We ask that you leave our equipment the way you found it (remove any decorations or trash, try to leave chairs stacked neatly, please put rented linens in a bag, tables can remain standing).
Do I need landscaping or lawn mowing before the event?
Cut your lawn a day or two before we arrive, once the tent is up it’s difficult to mow around the tent poles, ropes, stakes, etc. If you have a landscaping service try and aim for Wednesday.
How do I make the final payment?
If you are paying by cash or check and you have a balance due, you can leave an envelop somewhere for us to pick up. We ask for payment on or before your event installation. You can leave payment at your home for us in a safe space (taped to back door, tucked away in your grill, etc) and let us know by the day of delivery where to find it.
Are table cloths/covers needed for the rental tables?
Our rental tables are wood or plastic and need to be covered. You can buy throwaway table covers at any party store for roughly $3 each or rent traditional white linens from us.
What happens if you cannot deliver or install on the anticipated day?
Sometimes things happen, storms are generally the biggest obstacle we face when it comes to event installations, especially high wind storms, where we cannot safely attempt an installation. In these cases we have to push events back and reorder them. We may show up at an extremely early time or finish when the sun is down. Sometimes we have to setup events the morning of, whatever it may be we do all that we can to make sure your rentals are ready to go!
What if a storm happens the day of the event or while the tent is up?
Unfortunately hurricanes and high wind storms happen here in Massachusetts, and when they do it may not be safe for our equipment to remain up. In these cases, as rare as they have been, we have no choice but to come and breakdown the event for the safety of the guests, the property, and our equipment.
If a storm comes before the event (or after) but we’ve already installed the tent we will take the tent down and do our best to reinstall once the storm has passed.
Need a flame resistance certification for the tent?
Follow this link to download our certification in PDF form.
